Privacy Policy
Last Updated:
1. Introduction
Welcome to VetCheck ("we," "us," "our," or "Company"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our app and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services.
2. Information We Collect
2.1 Information You Provide Directly
- Account Registration: Name, email, password, profile picture, and service type (for service providers).
- Profile Information: Service type, service year, availability, and description details.
- Community Information: Posts, photos, videos, text, and reading other user posts.
- Payment Information: No payment information needed.
- Communication: Messages, group chats, posts, and comments.
- Verification Documents: Email verification for service providers.
2.2 Information Collected Automatically
- Cookies: Session & persistent cookies to enhance your experience.
3. How We Use Your Information
We use your information for the following purposes:
- To create and maintain your account
- To process messages and community posts securely
- To send community posts, reminders, and notifications
- To display relevant users for chat
- To enable communication between users while respecting privacy
- To prevent fraud & enhance platform security
- To improve services & user experience
- To comply with legal regulations
- To send updates and announcements
4. Data Sharing & Third Parties
🔒 Your Privacy is Our Priority
We do NOT sell or share your personal data with third parties for marketing. Your data is used only to provide and improve our services.
4.1 Limited Exceptions
- Legal Requirements: When required by law or government request.
- Platform Functionality: Names, availability, and profile details may be shared inside the app for messaging and group chats.
5. Payment Security
VetCheck is fully free to use. No payments or subscriptions are required.
6. Data Security
We protect your data using measures including:
- SSL/TLS encryption
- Secure password hashing
- Security audits
- Access control & authentication
- Firewall protection
No system is 100% secure, but we strive to safeguard your information to the highest standards.
7. Your Privacy Rights
You have the right to:
- Access your data
- Correct inaccurate information
- Request data deletion
- Opt out of marketing
- Request data portability
Contact us: rhillman2002@gmail.com
8. Data Retention
We retain your information only as long as necessary. Account deletion requests are processed within 30 days unless required by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will appear here with a revised "Last Updated" date.